Features
Built for how African
businesses actually work
Your customers are already on WhatsApp. Quickshop meets them there with a full commerce and communication stack.
WhatsApp Business Integration
Quickshop provisions and manages a dedicated WhatsApp Business API number on your behalf. No technical setup required. Your customers message your business number on WhatsApp and the platform handles everything — from reading incoming messages to sending replies automatically.
- Dedicated WhatsApp Business API phone number per business
- Managed by Dysruptive Technologies on your behalf
- Fully compliant with Meta's WhatsApp Business Platform policies
- Webhook-based real-time message delivery
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
AI-Powered Automated Messaging
An AI assistant handles your customer conversations automatically. It can take orders, answer product questions, send catalogue items, and confirm payments — all without you lifting a finger. When a customer needs personal attention, it hands off to you seamlessly.
- AI handles routine order-taking and FAQs automatically
- Sends product details, prices, and images on request
- Recognises when to escalate to the business owner
- Responds instantly, 24 hours a day
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
Order Management
Every order placed through WhatsApp is captured, organised, and tracked inside the Quickshop dashboard. View order details, update statuses, and keep a full history of every transaction.
- Full order lifecycle: pending → paid → processing → delivered
- Automatic order confirmation sent to customer via WhatsApp
- Order history per customer
- Real-time dashboard view on mobile
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
Order Notifications
Never miss an order. Quickshop sends you an instant push notification on your phone every time a new order comes in. Customers also receive automatic status updates at each stage of their order.
- Instant push notifications on new orders
- Customer notifications on payment, processing, and delivery
- Configurable notification preferences
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
Business Inbox
All your customer conversations live in one unified inbox. Filter by status, search by customer name or phone number, and see the full message history for every conversation. Take over from the AI at any point.
- Unified inbox for all WhatsApp conversations
- AI-handled, waiting, and active conversation views
- Full message history per customer
- Send messages directly from the dashboard
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
Payments via Paystack
Customers can pay for their orders directly within the WhatsApp conversation using Paystack. Payment links are generated and sent automatically. Once paid, orders are marked and fulfilment begins.
- Paystack payment link generation per order
- Automatic payment confirmation and order update
- Supports card, mobile money, and bank transfer
- GHS and other African currencies supported
Hi! I'd like to order 2 jollof rice please
Got it! 2 × Jollof Rice = GHS 60. Tap to pay 👇
Ready to grow your business on WhatsApp?
Join businesses across Africa using Quickshop to sell smarter, serve customers faster, and manage orders without the chaos.